Best Customer Feedback Tool in 2024

Welcome to our curated list of the Best Customer Feedback Tool available in the market. We've carefully selected these products based on their features, user-friendliness, customer reviews, and overall performance. Whether you're a freelancer, small business owner, or enterprise, you'll find a suitable project management solution here.


SurveyMonkey

SurveyMonkey Application Type

  • Customer Feedback Tool

SurveyMonkey Features

  • Skip Logic
  • Survey Templates
  • Support Audio / Images / Video
  • Site Intercept Survey
  • Question Library
  • Question Branching
  • Online Survey
  • Offline Response Collection
  • Multiple Question Types
  • Mobile Survey
  • Kiosk Survey
  • Embeddable Survey
  • Email Distribution
  • Data Analysis Tools
  • Custom Survey URLs
  • 360 Degree Feedback
  • Phone Survey

SurveyMonkey Price Plans

  • Team Advantage (Business Plan)
  • Team Premier (Business Plan)
  • Standard (Personal Plan)
  • Advantage (Personal Plan)
  • Premier (Personal Plan)
  • Enterprise (Business Plan)
  • Targeted Responses
Alchemer

Alchemer Application Type

  • Customer Feedback Tool

Alchemer Features

  • Skip Logic
  • Survey Templates
  • Support Audio / Images / Video
  • Site Intercept Survey
  • Question Library
  • Question Branching
  • Phone Survey
  • Online Survey
  • Offline Response Collection
  • Multiple Question Types
  • Mobile Survey
  • Kiosk Survey
  • Embeddable Survey
  • Email Distribution
  • Data Analysis Tools
  • Custom Survey URLs
  • 360 Degree Feedback

Alchemer Price Plans

  • Collaborator
  • Professional
  • Full Access
  • Enterprise Feedback Platform
QuestionPro

QuestionPro Application Type

  • Customer Feedback Tool

QuestionPro Features

  • Skip Logic
  • Survey Templates
  • Support Audio / Images / Video
  • Site Intercept Survey
  • Question Library
  • Question Branching
  • Online Survey
  • Offline Response Collection
  • Multiple Question Types
  • Mobile Survey
  • Kiosk Survey
  • Embeddable Survey
  • Email Distribution
  • Data Analysis Tools
  • Custom Survey URLs
  • 360 Degree Feedback
  • Phone Survey

QuestionPro Price Plans

  • Advanced
  • Essentials
  • Team Edition
SurveySparrow

SurveySparrow Application Type

  • Customer Feedback Tool

SurveySparrow Features

  • Skip Logic
  • Survey Templates
  • Support Audio / Images / Video
  • Site Intercept Survey
  • Question Library
  • Question Branching
  • Phone Survey
  • Online Survey
  • Offline Response Collection
  • Multiple Question Types
  • Mobile Survey
  • Kiosk Survey
  • Embeddable Survey
  • Email Distribution
  • Data Analysis Tools
  • Custom Survey URLs
  • 360 Degree Feedback
  • App Integrations
  • Form Sharing
  • HIPAA Compliant
  • Form Templates
  • PDF Conversion
  • Payments
  • Multi-page Forms
  • Complex Forms
  • Email Alerts
  • Drag and drop Builder

SurveySparrow Price Plans

  • Basic (Personal)
  • Premium (Personal)
  • Business
  • Enterprise
  • CX Basic
  • CX Premium
  • 360 Assessments
  • Free
  • Elite
  • CX Free
  • CX Enterprise
Survio

Survio Application Type

  • Customer Feedback Tool

Survio Features

  • Skip Logic
  • Survey Templates
  • Support Audio / Images / Video
  • Site Intercept Survey
  • Question Library
  • Question Branching
  • Online Survey
  • Offline Response Collection
  • Multiple Question Types
  • Mobile Survey
  • Kiosk Survey
  • Embeddable Survey
  • Email Distribution
  • Data Analysis Tools
  • Custom Survey URLs
  • 360 Degree Feedback
  • Phone Survey

Survio Price Plans

  • Elite(Personal plans)
  • Standard (Personal plans)
  • Mini (Personal plans)
  • Small (Business plans)
  • Medium(Business plans)
  • Enterprise (Business plans)
SmartSurvey

SmartSurvey Application Type

  • Customer Feedback Tool

SmartSurvey Features

  • Skip Logic
  • Survey Templates
  • Support Audio / Images / Video
  • Site Intercept Survey
  • Question Library
  • Question Branching
  • Online Survey
  • Offline Response Collection
  • Multiple Question Types
  • Mobile Survey
  • Kiosk Survey
  • Embeddable Survey
  • Email Distribution
  • Data Analysis Tools
  • Custom Survey URLs
  • 360 Degree Feedback
  • Phone Survey

SmartSurvey Price Plans

  • Basic
  • Professional
  • Business
  • Enterprise
  • Student, Academic and Not-for-profit plans
Zoho Survey

Zoho Survey Application Type

  • Customer Feedback Tool

Zoho Survey Features

  • Skip Logic
  • Survey Templates
  • Support Audio / Images / Video
  • Site Intercept Survey
  • Question Library
  • Question Branching
  • Online Survey
  • Offline Response Collection
  • Multiple Question Types
  • Mobile Survey
  • Kiosk Survey
  • Embeddable Survey
  • Email Distribution
  • Data Analysis Tools
  • Custom Survey URLs
  • 360 Degree Feedback
  • Phone Survey

Zoho Survey Price Plans

  • Plus
  • PRO
  • Enterprise
  • Free
QuickTapSurvey

QuickTapSurvey Application Type

  • Customer Feedback Tool

QuickTapSurvey Features

  • Skip Logic
  • Survey Templates
  • Support Audio / Images / Video
  • Question Library
  • Question Branching
  • Phone Survey
  • Online Survey
  • Offline Response Collection
  • Multiple Question Types
  • Mobile Survey
  • Kiosk Survey
  • Embeddable Survey
  • Email Distribution
  • Data Analysis Tools
  • Custom Survey URLs
  • 360 Degree Feedback
  • Site Intercept Survey

QuickTapSurvey Price Plans

  • Pro
  • Premium
GetFeedback

GetFeedback Application Type

  • Customer Feedback Tool

GetFeedback Features

  • Skip Logic
  • Survey Templates
  • Support Audio / Images / Video
  • Site Intercept Survey
  • Question Library
  • Question Branching
  • Online Survey
  • Multiple Question Types
  • Mobile Survey
  • Kiosk Survey
  • Embeddable Survey
  • Email Distribution
  • Data Analysis Tools
  • Custom Survey URLs
  • 360 Degree Feedback
  • Phone Survey
  • Offline Response Collection

GetFeedback Price Plans

  • Essentials
  • Pro
  • Ultimate
SurveyCTO

SurveyCTO Application Type

  • Customer Feedback Tool

SurveyCTO Features

  • Skip Logic
  • Survey Templates
  • Support Audio / Images / Video
  • Site Intercept Survey
  • Question Library
  • Question Branching
  • Phone Survey
  • Online Survey
  • Offline Response Collection
  • Multiple Question Types
  • Mobile Survey
  • Embeddable Survey
  • Email Distribution
  • Data Analysis Tools
  • Custom Survey URLs
  • 360 Degree Feedback
  • Kiosk Survey

SurveyCTO Price Plans

  • Basic
  • Enterprise
Qualaroo

Qualaroo Application Type

  • Customer Feedback Tool

Qualaroo Features

  • Skip Logic
  • Survey Templates
  • Support Audio / Images / Video
  • Site Intercept Survey
  • Question Library
  • Question Branching
  • Online Survey
  • Offline Response Collection
  • Multiple Question Types
  • Mobile Survey
  • Embeddable Survey
  • Email Distribution
  • Data Analysis Tools
  • Custom Survey URLs
  • 360 Degree Feedback
  • User Research
  • User Journeys
  • Usability Testing
  • Screen Activity Recording
  • Prototyping
  • For Websites
  • For Mobile
  • Phone Survey
  • Kiosk Survey
  • Unmoderated Testing
  • Animation
  • Heatmaps

Qualaroo Price Plans

  • Essentials
  • Premium
  • Enterprise
LimeSurvey

LimeSurvey Application Type

  • Customer Feedback Tool

LimeSurvey Features

  • Skip Logic
  • Survey Templates
  • Support Audio / Images / Video
  • Question Library
  • Question Branching
  • Online Survey
  • Offline Response Collection
  • Multiple Question Types
  • Mobile Survey
  • Kiosk Survey
  • Embeddable Survey
  • Email Distribution
  • Data Analysis Tools
  • Custom Survey URLs
  • 360 Degree Feedback
  • Site Intercept Survey
  • Phone Survey

LimeSurvey Price Plans

  • Basic
  • Expert
  • Enterprise
  • Free
  • Corporate
Mopinion

Mopinion Application Type

  • Customer Feedback Tool

Mopinion Features

  • Skip Logic
  • Survey Templates
  • Support Audio / Images / Video
  • Site Intercept Survey
  • Question Library
  • Question Branching
  • Online Survey
  • Multiple Question Types
  • Mobile Survey
  • Embeddable Survey
  • Email Distribution
  • Data Analysis Tools
  • Custom Survey URLs
  • 360 Degree Feedback
  • Phone Survey
  • Offline Response Collection
  • Kiosk Survey

Mopinion Price Plans

  • Growth
  • Turbo Growth
  • Enterprise
Survicate

Survicate Application Type

  • Customer Feedback Tool

Survicate Features

  • Skip Logic
  • Survey Templates
  • Support Audio / Images / Video
  • Site Intercept Survey
  • Question Library
  • Question Branching
  • Online Survey
  • Multiple Question Types
  • Mobile Survey
  • Embeddable Survey
  • Email Distribution
  • Data Analysis Tools
  • Custom Survey URLs
  • 360 Degree Feedback
  • Phone Survey
  • Offline Response Collection
  • Kiosk Survey

Survicate Price Plans

  • Essential
  • Professional
  • Ultimate
  • Basic
  • Custom
Crowdsignal

Crowdsignal Application Type

  • Customer Feedback Tool

Crowdsignal Features

  • Skip Logic
  • Survey Templates
  • Support Audio / Images / Video
  • Site Intercept Survey
  • Question Library
  • Question Branching
  • Online Survey
  • Offline Response Collection
  • Multiple Question Types
  • Embeddable Survey
  • Email Distribution
  • Data Analysis Tools
  • Custom Survey URLs
  • 360 Degree Feedback
  • Phone Survey
  • Mobile Survey
  • Kiosk Survey

Crowdsignal Price Plans

  • Premium
  • Business
  • Team
  • Free

List of Best Customer Feedback Tool

PRODUCT NAME PRICE TAGLINE
SurveyMonkey SurveyMonkey
Alchemer Alchemer
QuestionPro QuestionPro
SurveySparrow SurveySparrow
Survio Survio
SmartSurvey SmartSurvey
Zoho Survey Zoho Survey
QuickTapSurvey QuickTapSurvey
GetFeedback GetFeedback
SurveyCTO SurveyCTO