Call Center Software in 2024
CloudTalk
Connect Globally with Crystal-Clear Calls Using CloudTalk.
CloudTalk is a powerful cloud-based calling solution that enhances communication for sales and support teams worldwide. Offering localized phone numbers in over 160 countries, it breaks down international calling barriers, enabling businesses to connect with more prospects and improve customer interactions. CloudTalk features smart call routing, in-depth analytics, and automated workflows to streamline processes and increase productivity. Its easy-to-use interface integrates with popular CRM systems, helping teams manage calls, monitor performance, and refine outreach strategies. With CloudTalk, organizations benefit from clear call quality, fewer missed calls, and stronger customer engagement.
CloudTalk Price
Pricing Plan Starts from $19 Per MonthCloudTalk Application Type
- Call Center Software
- Remote Work Software
- Call Center Software For Mac
CloudTalk Features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Live Chat
- Progressive Dialer
- Predictive Dialer
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
CloudTalk Price Plans
- Starter
- Essential
- Expert
- Custom
Nextiva
Enhance Customer Experience with Nextiva's All-in-One Platform
Nextiva is a robust platform designed to streamline customer interactions across all channels like voice, chat, messaging apps, and social media. With AI-powered features, it helps businesses deliver personalized, context-based support, boosting customer satisfaction and loyalty. The platform offers real-time insights that allow teams to manage the entire customer journey more effectively while automating key tasks to improve efficiency and cut costs. By integrating communication tools and simplifying operations, Nextiva helps companies provide outstanding customer experiences, fostering business growth and giving them a competitive edge.
Nextiva Price
Pricing Plan Starts from $20 Per user Per MonthNextiva Application Type
- Call Center Software
- Call Center Software For Mac
Nextiva Features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Live Chat
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
- Progressive Dialer
- Predictive Dialer
Nextiva Price Plans
- Essential (Business communication)
- Professional (Business Communication)
- Enterprise (Business Communication)
- Core (Contact Centre)
- Premium (Contact Centre)
- Optimum (Contact Centre)
- Ultimate (Contact Centre)
CallTools
Boost Outreach with CallTools' Contact Center Solution
CallTools is a versatile contact center software crafted to streamline both outbound and inbound communications for businesses of any size. Its intuitive interface and robust features help agents run campaigns smoothly and boost engagement with customers and prospects. The platform offers built-in CRM, SMS messaging with templates, and comprehensive call tracking, making it easy to organize and manage contacts. CallTools also includes advanced features like call reputation monitoring and automated suppression rules to enhance connectivity and minimize blocked calls. With its cloud-based setup and seamless integrations, CallTools ensures high productivity and excellent customer interactions.
CallTools Price
Custom PricingCallTools Application Type
- Call Center Software
- Call Center Software For Mac
CallTools Features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Live Chat
- Progressive Dialer
- Predictive Dialer
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
CallTools Price Plans
- CallTools
CircleLoop
Revolutionize Business Calls with CircleLoop.
CircleLoop is a cloud-based phone system designed to simplify communication for businesses of all sizes. Its intuitive interface and flexible pricing make it easy to set up and manage phone systems on existing devices, perfect for startups to enterprises. Features like call recording, voicemail transcription, and advanced routing help streamline operations and boost productivity. Integration with popular CRM tools like HubSpot and Pipedrive allows users to track and analyze calls, enhancing decision-making. CircleLoop ensures you never miss a call and maintains a professional image with its scalable, modern solution.
CircleLoop Price
Pricing Plan Starts from �15 Per User Per MonthCircleLoop Application Type
- Call Center Software
- Call Center Software For Mac
CircleLoop Features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Live Chat
- Progressive Dialer
- Predictive Dialer
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
CircleLoop Price Plans
- Pay as you go
- Unlimited
ZIWO
Connect with Customers Anytime with Ziwo
Ziwo is a top-notch cloud contact center tailored for businesses in the GCC. It offers a single, easy-to-use platform for managing voice calls and WhatsApp chats, ensuring smooth, high-quality communication thanks to local telecom partners and international carriers. With support for both English and Arabic, and integrations with over 15 CRMs and 500+ APIs, Ziwo fits seamlessly into your current systems. Its secure, cloud-based architecture and focus on compliance help businesses stay efficient and protected, making Ziwo a go-to for enhancing customer interactions.
ZIWO Price
Pricing Plan Starts from $30 Per User Per MonthZIWO Application Type
- Call Center Software
- Call Center Software For Mac
ZIWO Features
- Outbound Call Center
- Inbound Call Center
- Live Chat
- Progressive Dialer
- Predictive Dialer
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
- Concurrency Support
ZIWO Price Plans
- ZIWO
Truly
Automate Revenue with Truly's AI Bots
Truly is a modern SaaS platform designed to simplify revenue operations through smart automation. It uses AI-powered bots to handle repetitive tasks like prospecting, validating contact info, and updating CRM records. This frees up your team to focus on strategic work instead of tedious chores. Truly offers clear insights into your processes and customer interactions, helping sales reps make better decisions. Easy to integrate with your current systems, Truly enhances efficiency and boosts revenue growth by ensuring everything runs smoothly and transparently. Join the automation movement and revolutionize your revenue operations with Truly.
Truly Price
Pricing Plan Starts from $99 Per User Per MonthTruly Application Type
- Call Center Software
- Call Center Software For Mac
Truly Features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Live Chat
- Progressive Dialer
- Predictive Dialer
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
Truly Price Plans
- Growth
- Enterprise
uContact Application Type
- Call Center Software
- Call Center Software For Mac
uContact Features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Live Chat
- Progressive Dialer
- Predictive Dialer
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
uContact Price Plans
- Classic (Cloud)
- Omni (Cloud)
- Play (Cloud)
- Full (Cloud)
- Classic (On-Premise)
- Omni (On-Premise)
- Play (On-Premise)
- Full (On-Premise)
PrimoDialler Application Type
- Call Center Software
- Call Center Software For Mac
PrimoDialler Features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Live Chat
- Progressive Dialer
- Predictive Dialer
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
PrimoDialler Price Plans
- Quote Based
3CLogic
Transform Customer Engagement with 3CLogic's AI Contact Center
3CLogic offers a cloud-based contact center solution that transforms customer and employee experiences with AI-powered tools. Designed for large enterprises, it simplifies operations by automating routine tasks, personalizing interactions, and providing real-time analytics. Key features include smart routing, automated self-service, and seamless CRM integration, all within a secure environment certified by SOC2, ISO 27001, and HIPAA. Whether you need a complete cloud solution or a hybrid setup, 3CLogic helps businesses enhance customer engagement and achieve operational excellence.
3CLogic Price
Custom Pricing3CLogic Application Type
- Call Center Software
- Call Center Software For Mac
3CLogic Features
- Outbound Call Center
- Inbound Call Center
- Progressive Dialer
- Predictive Dialer
- Queue Management (Calls)
- IVR Support
- Concurrency Support
- Live Chat
- Auto Call Recording
- Call Monitoring
3CLogic Price Plans
- 3CLogic
Dialer360
Boost Sales Efficiency with Dialer360
Dialer360 is a versatile cloud-based auto-dialer designed to boost sales productivity and simplify communication. With its intuitive interface, Dialer360 helps sales teams efficiently handle calls, automate dialing, and connect with prospects in real-time. It offers features like predictive dialing, call recording, and detailed reporting to refine outreach strategies and increase conversion rates. The platform also integrates smoothly with popular CRM systems, ensuring effective tracking and management of customer interactions. Dialer360 is crafted to enhance sales efficiency and support businesses in reaching their goals.
Dialer360 Price
Custom PricingDialer360 Application Type
- Call Center Software
- Call Center Software For Mac
Dialer360 Features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Progressive Dialer
- Predictive Dialer
- IVR Support
- Auto Call Recording
- Live Chat
- Queue Management (Calls)
- Call Monitoring
Dialer360 Price Plans
- Dialer360
- Voice Broadcasting (VB360)
- VoIP360 (VoIP Credit)
Connect First Application Type
- Call Center Software
- Call Center Software For Mac
Connect First Features
- Outbound Call Center
- Inbound Call Center
- Progressive Dialer
- Predictive Dialer
- Queue Management (Calls)
- Concurrency Support
- Live Chat
- IVR Support
- Auto Call Recording
- Call Monitoring
Connect First Price Plans
- Connect First
TalkDesk Application Type
- Call Center Software
TalkDesk Features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Live Chat
- Progressive Dialer
- Predictive Dialer
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
TalkDesk Price Plans
- CX Cloud Professional
- CX Cloud Professional Plus
- CX Cloud Enterprise
CallHippo Application Type
- Call Center Software
CallHippo Features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Live Chat
- Predictive Dialer
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
- Progressive Dialer
CallHippo Price Plans
- Bronze
- Silver
- Platinum
- Enterprise
Bright Pattern Application Type
- Call Center Software
Bright Pattern Features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Live Chat
- Progressive Dialer
- Predictive Dialer
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
Bright Pattern Price Plans
- Bright Pattern
Freshdesk Contact Center (Formerly Freshcaller) Application Type
- Call Center Software
Freshdesk Contact Center (Formerly Freshcaller) Features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
- Live Chat
- Progressive Dialer
- Predictive Dialer
Freshdesk Contact Center (Formerly Freshcaller) Price Plans
- Blossom
- Garden
- Estate
- Forest
- Estate Omnichannel
- Forest Omnichannel
- Sprout
eVoice Application Type
- Call Center Software
eVoice Features
- Outbound Call Center
- Inbound Call Center
- Live Chat
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
- Concurrency Support
- Progressive Dialer
- Predictive Dialer
eVoice Price Plans
- eVoice Lite
- eVoice Unlimited
- eVoice Unlimited Plus
- eVoice Unlimited Pro
- Live Receptionist Standard
- Live Receptionist Plus
- Live Receptionist Pro
Zendesk Talk Application Type
- Call Center Software
Zendesk Talk Features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Live Chat
- Progressive Dialer
- Predictive Dialer
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
Zendesk Talk Price Plans
- Partner Edition
- Team
- Professional
- Enterprise
- Lite
Call Center Studio Application Type
- Call Center Software
Call Center Studio Features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Live Chat
- Progressive Dialer
- Predictive Dialer
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
Call Center Studio Price Plans
- Basic
- Pro
- Enterprise
ChaseData Application Type
- Call Center Software
ChaseData Features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Live Chat
- Progressive Dialer
- Predictive Dialer
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
ChaseData Price Plans
- Small Business
- Professional
- Enterprise
Exotel Application Type
- Call Center Software
Exotel Features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Progressive Dialer
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
- Live Chat
- Predictive Dialer
Exotel Price Plans
- Dabbler
- Believer
- Influencer
- Enterprise
Voiptime Application Type
- Call Center Software
Voiptime Features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Live Chat
- Progressive Dialer
- Predictive Dialer
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
Voiptime Price Plans
- Professional
- Enterprise
contactSPACE Application Type
- Call Center Software
contactSPACE Features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Live Chat
- Progressive Dialer
- Predictive Dialer
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
contactSPACE Price Plans
- Silver
- Gold
- Platinum
- Diamond
Knowlarity Application Type
- Call Center Software
Knowlarity Features
- Outbound Call Center
- Inbound Call Center
- Progressive Dialer
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
- Concurrency Support
- Live Chat
- Predictive Dialer
Knowlarity Price Plans
- Knowlarity
XCALLY Application Type
- Call Center Software
XCALLY Features
- Outbound Call Center
- Inbound Call Center
- Live Chat
- Progressive Dialer
- Predictive Dialer
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
- Concurrency Support
XCALLY Price Plans
- Plus
- Omni-Gold
- Dialer-Gold
- Ultimate
mySQM Customer Service QA Application Type
- Call Center Software
mySQM Customer Service QA Features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Live Chat
- Progressive Dialer
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
- Predictive Dialer
mySQM Customer Service QA Price Plans
- mySQM Customer Service QA
Vert-Age Dialer Application Type
- Call Center Software
Vert-Age Dialer Features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Live Chat
- Progressive Dialer
- Predictive Dialer
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
Vert-Age Dialer Price Plans
- Vert-Age Dialer
Calabrio One Application Type
- Call Center Software
Calabrio One Features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- Auto Call Recording
- Call Monitoring
- Live Chat
- Progressive Dialer
- Predictive Dialer
- IVR Support
Calabrio One Price Plans
- Calabrio ONE
Velocify Dial-IQ Application Type
- Call Center Software
Velocify Dial-IQ Features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Live Chat
- Progressive Dialer
- Predictive Dialer
- Queue Management (Calls)
- Auto Call Recording
- Call Monitoring
- IVR Support
Velocify Dial-IQ Price Plans
- Velocify Dial-IQ
YakoVoice Application Type
- Call Center Software
YakoVoice Features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Live Chat
- Progressive Dialer
- Predictive Dialer
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
YakoVoice Price Plans
- Basic
- Advance
- Enterprise
Intalk.io Application Type
- Call Center Software
Intalk.io Features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Live Chat
- Progressive Dialer
- Predictive Dialer
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
Intalk.io Price Plans
- Intalk
TCN Operator Application Type
- Call Center Software
TCN Operator Features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Progressive Dialer
- Predictive Dialer
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
- Live Chat
TCN Operator Price Plans
- Inbound
- Blended
- Outbound
My Hotline Application Type
- Call Center Software
My Hotline Features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Live Chat
- Progressive Dialer
- Predictive Dialer
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
My Hotline Price Plans
- Starter
- Business
- Enterprise
VoxDesk Application Type
- Call Center Software
VoxDesk Features
- Outbound Call Center
- Inbound Call Center
- Progressive Dialer
- Predictive Dialer
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
- Concurrency Support
- Live Chat
VoxDesk Price Plans
- Infinity
- Free
- BYOS
Ameyo Engage Application Type
- Call Center Software
Ameyo Engage Features
- Outbound Call Center
- Inbound Call Center
- Live Chat
- Progressive Dialer
- Predictive Dialer
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
- Concurrency Support
Ameyo Engage Price Plans
- Ameyo Engage
Servetel Application Type
- Call Center Software
Servetel Features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Live Chat
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
- Progressive Dialer
- Predictive Dialer
Servetel Price Plans
- Servetel
Dextr.Cloud Application Type
- Call Center Software
Dextr.Cloud Features
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Live Chat
- Progressive Dialer
- Predictive Dialer
- Queue Management (Calls)
- Auto Call Recording
- Call Monitoring
- IVR Support
Dextr.Cloud Price Plans
- Dextr.Cloud
Pulse CallDesk Application Type
- Call Center Software
Pulse CallDesk Features
- Outbound Call Center
- Inbound Call Center
- Progressive Dialer
- Predictive Dialer
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
- Concurrency Support
- Live Chat
Pulse CallDesk Price Plans
- Pulse CallDesk
Sharpen Application Type
- Call Center Software
Sharpen Features
- Inbound Call Center
- Progressive Dialer
- Predictive Dialer
- Queue Management (Calls)
- IVR Support
- Outbound Call Center
- Concurrency Support
- Live Chat
- Auto Call Recording
- Call Monitoring
Sharpen Price Plans
- Sharpen Voice
- Sharpen Connect
- Sharpen Empower
Moizvonki Application Type
- Call Center Software
Moizvonki Features
- Outbound Call Center
- Inbound Call Center
- Predictive Dialer
- Queue Management (Calls)
- Auto Call Recording
- Call Monitoring
- Concurrency Support
- Live Chat
- Progressive Dialer
- IVR Support
Moizvonki Price Plans
- Base
- Recording
Dial800 Application Type
- Call Center Software
Dial800 Features
- Outbound Call Center
- Predictive Dialer
- Queue Management (Calls)
- Auto Call Recording
- Call Monitoring
- Inbound Call Center
- Concurrency Support
- Live Chat
- Progressive Dialer
- IVR Support
Dial800 Price Plans
- Basic
- Power
- Enterprise
- Basic VoIP Phone System
- Power VoIP Phone System
- Enterprise VoIP phone system
List of Call Center Software
PRODUCT NAME | PRICE TAGLINE |
---|---|
CloudTalk | Pricing Plan Starts from $19 Per Month |
Nextiva | Pricing Plan Starts from $20 Per user Per Month |
CallTools | Custom Pricing |
CircleLoop | Pricing Plan Starts from �15 Per User Per Month |
ZIWO | Pricing Plan Starts from $30 Per User Per Month |
Truly | Pricing Plan Starts from $99 Per User Per Month |
uContact | |
PrimoDialler | |
3CLogic | Custom Pricing |
Dialer360 | Custom Pricing |