Customer Support & Service in 2024
Explore the top Customer Support & Service to streamline your tasks and boost productivity. Compare top solutions, discover key features, and find the perfect tool for your business needs.
Our comprehensive list features the latest softwares and tools trusted by professionals across industries, offering powerful features, seamless integrations, and cost-effective pricing plans. Dive into the details of each software, compare their benefits, and make informed decisions.
Crisp
Elevating Customer Engagement through Real-time Chat Support
Crisp Price
Try any plan for free for 14 Days. Paid starts from $25 Month / Per WorkspaceCrisp Application Type
- Live Chat Software
- Live Chat Software For PC
- Live Chat Software For Mac
Crisp Features
- Visitor Targeting
- Video Chat
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
- Knowledge Database
- Co-Browsing
- Call Me Option
- Agent Scheduling
Crisp Price Plans
- Pro
- Unlimited
- Basic
JivoChat
Connect, Engage, Convert
JivoChat Price
Start 14- days free trial. Paid plan starts from $19 per month.JivoChat Application Type
- Live Chat Software
- Live Chat Software For PC
- Live Chat Software For Mac
JivoChat Features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
- Knowledge Database
- Co-Browsing
- Call Me Option
- Agent Scheduling
- Video Chat
JivoChat Price Plans
- Professional
- Basic
tawk.to
Connect, Support, Engage
tawk.to Price
Custom pricingtawk.to Application Type
- Live Chat Software
- Live Chat Software For PC
- Live Chat Software For Mac
tawk.to Features
- Visitor Targeting
- Video Chat
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
- Knowledge Database
- Co-Browsing
- Agent Scheduling
- Call Me Option
tawk.to Price Plans
- tawk.to
LiveChat
Connect, Communicate, Convert
LiveChat Price
Paid plan starts from $20 per month.LiveChat Application Type
- Live Chat Software
- Live Chat Software For PC
- Live Chat Software For Mac
LiveChat Features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
- Knowledge Database
- Co-Browsing
- Agent Scheduling
- Video Chat
- Call Me Option
LiveChat Price Plans
- Starter
- Team
- Business
- Enterprise
Olark
Connect, Engage, Convert
Olark Price
Paid plan starts from $29 per month.Olark Application Type
- Live Chat Software
- Live Chat Software For PC
- Live Chat Software For Mac
Olark Features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
- Knowledge Database
- Co-Browsing
- Agent Scheduling
- Video Chat
- Call Me Option
Olark Price Plans
- Olark Live Chat
- Olark Live Chat Pro
- Olark Live Chat (Self-Service)
LiveHelpNow
Connect, Assist, Convert
LiveHelpNow Price
Start free trial. Paid plan starts from $9 per month.LiveHelpNow Application Type
- Live Chat Software
- Live Chat Software For PC
- Live Chat Software For Mac
LiveHelpNow Features
- Visitor Targeting
- Video Chat
- Transfers
- Shortcut Messages
- Offline Form
- Knowledge Database
- Co-Browsing
- Call Me Option
- Agent Scheduling
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Document Storage
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Community Forums
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
- Persistent Chat
LiveHelpNow Price Plans
- Chat and SMS
- FAQ / Self-Service
- Support Ticket
- Call Management
Comm100 Live Chat
Connect, Engage, Convert
Comm100 Live Chat Price
Start free trial. Paid plan starts from $31 per month.Comm100 Live Chat Application Type
- Live Chat Software
- Live Chat Software For PC
- Live Chat Software For Mac
Comm100 Live Chat Features
- Visitor Targeting
- Video Chat
- Transfers
- Shortcut Messages
- Offline Form
- Knowledge Database
- Co-Browsing
- Agent Scheduling
- Persistent Chat
- Call Me Option
Comm100 Live Chat Price Plans
- Team (Live Chat)
- Business (Live Chat)
- Team (Omnichannel)
- Business (Omnichannel)
- Enterprise (Live Chat)
- Enterprise (Omnichannel)
- Business (Bot)
- Enterprise (Bot)
- Agent Assist
Smartsupp
Connect, Support, Convert
Smartsupp Price
Start 14- days free trial. Paid plan starts from 19.5 USD per month.Smartsupp Application Type
- Live Chat Software
- Live Chat Software For PC
- Live Chat Software For Mac
Smartsupp Features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
- Knowledge Database
- Agent Scheduling
- Video Chat
- Co-Browsing
- Call Me Option
Smartsupp Price Plans
- Standard
- Pro
- Free
Tidio Chat
Connect, Communicate, Convert
Tidio Chat Price
Start 7- days free trial. Paid plan starts from 29 USD per month.Tidio Chat Application Type
- Live Chat Software
- Live Chat Software For PC
- Live Chat Software For Mac
Tidio Chat Features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Offline Form
- Knowledge Database
- Co-Browsing
- Agent Scheduling
- Video Chat
- Persistent Chat
- Call Me Option
Tidio Chat Price Plans
- Communicator
- Mailing
- Chatbots
- Free
Acquire
Connect, Engage, Convert
Acquire Price
Paid plan starts from $500 per year.Acquire Application Type
- Live Chat Software
- Live Chat Software For PC
- Live Chat Software For Mac
Acquire Features
- Visitor Targeting
- Video Chat
- Transfers
- Shortcut Messages
- Offline Form
- Knowledge Database
- Co-Browsing
- Call Me Option
- Agent Scheduling
- Persistent Chat
Acquire Price Plans
- Teams
- Professional
- Enterprise
Chaport
Connect, Assist, Convert
Chaport Price
Start 14- days free trial. Paid plan starts from $29 per month.Chaport Application Type
- Live Chat Software
- Live Chat Software For PC
- Live Chat Software For Mac
Chaport Features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
- Knowledge Database
- Co-Browsing
- Agent Scheduling
- Video Chat
- Call Me Option
Chaport Price Plans
- Premium
- Business
- Free
- Enterprise
ProProfs Chat
Engage, Support, Convert
ProProfs Chat Price
Paid plan starts from $99 per month.ProProfs Chat Application Type
- Live Chat Software
- Live Chat Software For PC
- Live Chat Software For Mac
ProProfs Chat Features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
- Knowledge Database
- Co-Browsing
- Agent Scheduling
- Video Chat
- Call Me Option
ProProfs Chat Price Plans
- ESSENTIALS
- PREMIUM
- ENTERPRISE
HelpOnClick
Connect, Assist, Convert
HelpOnClick Price
Start free trial. Paid plan starts from $12.99 per month.HelpOnClick Application Type
- Live Chat Software
- Live Chat Software For PC
- Live Chat Software For Mac
HelpOnClick Features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Offline Form
- Knowledge Database
- Co-Browsing
- Agent Scheduling
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Document Storage
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
- Video Chat
- Persistent Chat
- Call Me Option
- Community Forums
HelpOnClick Price Plans
- Starter
- Advanced
Chatra
Engage, Support, Convert
Chatra Price
Start 10- days free trial. Paid plan starts from $17 per month.Chatra Application Type
- Live Chat Software
- Live Chat Software For PC
- Live Chat Software For Mac
Chatra Features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
- Knowledge Database
- Co-Browsing
- Agent Scheduling
- Video Chat
- Call Me Option
Chatra Price Plans
- Essential
- Pro
- Free
HappyFox Chat
Connect, Assist, Delight
HappyFox Chat Price
Start 14- days free trial. Paid plan starts from $29 per month.HappyFox Chat Application Type
- Live Chat Software
- Live Chat Software For PC
- Live Chat Software For Mac
HappyFox Chat Features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
- Knowledge Database
- Agent Scheduling
- Video Chat
- Co-Browsing
- Call Me Option
HappyFox Chat Price Plans
- Starter
- Growth
- Scale
- Scale Plus
MyLiveChat
Engage, Support, Convert
MyLiveChat Price
Start free trial. Paid plan starts from $15 per month.MyLiveChat Application Type
- Live Chat Software
- Live Chat Software For PC
- Live Chat Software For Mac
MyLiveChat Features
- Visitor Targeting
- Video Chat
- Transfers
- Shortcut Messages
- Offline Form
- Knowledge Database
- Co-Browsing
- Call Me Option
- Agent Scheduling
- Persistent Chat
MyLiveChat Price Plans
- Starter Plan
- Basic Plan
- Corporate Plan
- Enterprise Plan
- Free Plan
WebsiteAlive
Connect, Engage, Convert
WebsiteAlive Price
Paid plan starts from $5 per month.WebsiteAlive Application Type
- Live Chat Software
- Live Chat Software For PC
- Live Chat Software For Mac
WebsiteAlive Features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
- Knowledge Database
- Co-Browsing
- Call Me Option
- Agent Scheduling
- Video Chat
WebsiteAlive Price Plans
- AliveChat
- AliveChat Plus
- Enterprise
WhosOn
Engage, Assist, Convert
WhosOn Price
Paid plan starts from £5 per month.WhosOn Application Type
- Live Chat Software
- Live Chat Software For PC
- Live Chat Software For Mac
WhosOn Features
- Visitor Targeting
- Video Chat
- Transfers
- Shortcut Messages
- Offline Form
- Knowledge Database
- Co-Browsing
- Call Me Option
- Agent Scheduling
- Persistent Chat
WhosOn Price Plans
- WhosOn cloud
- WhosOn on-premises
- WhosOn enterprise
raychat
Connect, Communicate, Convert
raychat Price
Paid plan starts from 178 thousand tomans per month.raychat Application Type
- Live Chat Software
- Live Chat Software For PC
- Live Chat Software For Mac
raychat Features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Offline Form
- Knowledge Database
- Co-Browsing
- Call Me Option
- Agent Scheduling
- Video Chat
- Persistent Chat
raychat Price Plans
- Free
- Professional
- Commercial
Hippo
Engage, Assist, Convert
Hippo Price
Paid plan starts from $15 per month.Hippo Application Type
- Live Chat Software
- Live Chat Software For PC
- Live Chat Software For Mac
Hippo Features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
- Knowledge Database
- Co-Browsing
- Agent Scheduling
- Video Chat
- Call Me Option
Hippo Price Plans
- Pro
- Premium
WebGreeter
Elevate Customer Engagement
WebGreeter Price
Custom pricingWebGreeter Application Type
- Live Chat Software
- Live Chat Software For PC
- Live Chat Software For Mac
WebGreeter Features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Offline Form
- Knowledge Database
- Co-Browsing
- Agent Scheduling
- Video Chat
- Persistent Chat
- Call Me Option
WebGreeter Price Plans
- Classic
- Deluxe
- Power
- Premium
Chaskiq
Empowering Conversational Experiences
Chaskiq Price
Custom pricingChaskiq Application Type
- Live Chat Software
- Live Chat Software For PC
- Live Chat Software For Mac
Chaskiq Features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Offline Form
- Knowledge Database
- Co-Browsing
- Agent Scheduling
- Video Chat
- Persistent Chat
- Call Me Option
Chaskiq Price Plans
- Chaskiq
Re:plain
Streamlined Live Chat for Modern Businesses
Re:plain Price
Start free trial. Paid plan starts from $8 per month.Re:plain Application Type
- Live Chat Software
- Live Chat Software For PC
- Live Chat Software For Mac
Re:plain Features
- Visitor Targeting
- Transfers
- Offline Form
- Knowledge Database
- Co-Browsing
- Agent Scheduling
- Video Chat
- Shortcut Messages
- Persistent Chat
- Call Me Option
Re:plain Price Plans
- Re:plain Infinity Version
- Individual
- Re:plain Basic Version
Chatlio
Seamless Integration of Live Chat with Slack
Chatlio Price
Start 30- days free trial. Paid plan starts from $29 per month.Chatlio Application Type
- Live Chat Software
- Live Chat Software For PC
- Live Chat Software For Mac
Chatlio Features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Offline Form
- Co-Browsing
- Video Chat
- Persistent Chat
- Knowledge Database
- Call Me Option
- Agent Scheduling
Chatlio Price Plans
- Starter
- Basic
- Pro
- Business
- Enterprise
Freshchat
Engage Customers with Modern Messaging
Freshchat Price
Start 14- days free trial. Paid plan starts from ?749 per month.Freshchat Application Type
- Live Chat Software
- Remote Work Software
Freshchat Features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
- Knowledge Database
- Co-Browsing
- Agent Scheduling
- Video Chat
- Call Me Option
Freshchat Price Plans
- Growth (Messaging)
- Pro (Messaging)
- Enterprise (Messaging)
- Growth Omnichannel
- Pro Omnichannel
- Enterprise Omnichannel
- Free (Messaging)
typedesk
Streamlined Chat Responses for Better Support
typedesk Price
Start 14- days free trial. Paid plan starts from $5 per month.typedesk Application Type
- Live Chat Software
- Live Chat Software For PC
- Live Chat Software For Mac
typedesk Features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Knowledge Database
- Agent Scheduling
- Video Chat
- Offline Form
- Co-Browsing
- Call Me Option
typedesk Price Plans
- Solo
- Teams
- Enterprise
- Free
Chative
Engage Customers with Real-Time Conversations
Chative Price
Start free trial. Paid plan starts from $10 per month.Chative Application Type
- Live Chat Software
- Live Chat Software For Mac
Chative Features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Offline Form
- Knowledge Database
- Agent Scheduling
- Video Chat
- Persistent Chat
- Co-Browsing
- Call Me Option
Chative Price Plans
- PRO
- FREE
- ENTERPRISE
Channel.io
Unified Customer Interaction Platform
Channel.io Price
Paid plan starts from $27 per month.Channel.io Application Type
- Live Chat Software
- Live Chat Software For PC
- Live Chat Software For Mac
Channel.io Features
- Visitor Targeting
- Shortcut Messages
- Persistent Chat
- Knowledge Database
- Video Chat
- Transfers
- Offline Form
- Co-Browsing
- Call Me Option
- Agent Scheduling
Channel.io Price Plans
- X-Small
- Small
- Medium
- Large
- Enterprise
- Free
FocalScope
Streamlined Multi-Channel Customer Support
FocalScope Price
Start 30- days free trial. Paid plan starts from $9 per month.FocalScope Application Type
- Live Chat Software
- Live Chat Software For PC
FocalScope Features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
- Knowledge Database
- Co-Browsing
- Call Me Option
- Agent Scheduling
- Video Chat
FocalScope Price Plans
- Small Cloud
- Cloud
- On Premise
- Phone System
Provide Support
Real-Time Customer Engagement
Provide Support Price
Start 10- days free trial. Paid plan starts from $24 per month.Provide Support Application Type
- Live Chat Software
Provide Support Features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Offline Form
- Knowledge Database
- Co-Browsing
- Call Me Option
- Agent Scheduling
- Video Chat
- Persistent Chat
Provide Support Price Plans
- Small Business
- Corporate
- Enterprise
- Free
ClickDesk
Integrated Live Chat and Helpdesk
ClickDesk Price
Start free trial. Paid plan starts from $ 9.99 per month.ClickDesk Application Type
- Live Chat Software
ClickDesk Features
- Visitor Targeting
- Video Chat
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
- Knowledge Database
- Co-Browsing
- Agent Scheduling
- Call Me Option
ClickDesk Price Plans
- Lite
- Pro
- Enterprise
- Professional (Team Plan)
- Growing Business (Team Plan)
- Enterprise (Team Plan)
- Free
Userlike
Elevate Customer Support
Userlike Price
Start 14- days free trial. Paid plan starts from $80 per month.Userlike Application Type
- Live Chat Software
Userlike Features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Offline Form
- Knowledge Database
- Co-Browsing
- Agent Scheduling
- Video Chat
- Persistent Chat
- Call Me Option
Userlike Price Plans
- Team
- Corporate
- Business
- Free
- Flex
Customerly
Enhance Engagement with Smart Live Chat
Customerly Price
Start free trial. Paid plan starts from $9 per month.Customerly Application Type
- Live Chat Software
Customerly Features
- Visitor Targeting
- Video Chat
- Transfers
- Shortcut Messages
- Persistent Chat
- Knowledge Database
- Co-Browsing
- Agent Scheduling
- Offline Form
- Call Me Option
Customerly Price Plans
- Startup
- Pro
- Enterprise
- Basic
Respond.io
Unified Messaging for Seamless Customer Interaction
Respond.io Price
Start 7- days free trial. Paid plan starts from $79 per month.Respond.io Application Type
- Live Chat Software
Respond.io Features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Offline Form
- Knowledge Database
- Co-Browsing
- Agent Scheduling
- Video Chat
- Persistent Chat
- Call Me Option
Respond.io Price Plans
- Pro
- Business
- Starter
- Enterprise
Formilla.com
Real-Time Live Chat & AI-Powered Customer Support
Formilla.com Price
Start 15- days free trial. Paid plan starts from $13.99 per month.Formilla.com Application Type
- Live Chat Software
Formilla.com Features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
- Knowledge Database
- Co-Browsing
- Agent Scheduling
- Video Chat
- Call Me Option
Formilla.com Price Plans
- Premium
- Professional
- Growth
Zoho SalesIQ
Engage Customers in Real-Time
Zoho SalesIQ Price
Start 15- days free trial. Paid plan starts from ?350 per month.Zoho SalesIQ Application Type
- Live Chat Software
Zoho SalesIQ Features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
- Knowledge Database
- Co-Browsing
- Agent Scheduling
- Video Chat
- Call Me Option
Zoho SalesIQ Price Plans
- Basic
- Professional
- Enterprise
- Free
Callbell
Unified Messaging for Business
Callbell Price
Start 7- days free trial. Paid plan starts from $15 per month.Callbell Application Type
- Live Chat Software
Callbell Features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Offline Form
- Knowledge Database
- Co-Browsing
- Agent Scheduling
- Video Chat
- Persistent Chat
- Call Me Option
Callbell Price Plans
- Widget
- Chat management
- Enterprise
Helpwise
Collaborative Customer Communication
Helpwise Price
Start 7- days free trial. Paid plan starts from $12 per month.Helpwise Application Type
- Live Chat Software
Helpwise Features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Knowledge Database
- Co-Browsing
- Call Me Option
- Agent Scheduling
- Video Chat
- Offline Form
Helpwise Price Plans
- Standard
- Free Forever
- Premium
RumbleTalk
Interactive Live Chat Solutions
RumbleTalk Price
Start free trial. Paid plan starts from $34 per month.RumbleTalk Application Type
- Live Chat Software
RumbleTalk Features
- Visitor Targeting
- Video Chat
- Transfers
- Shortcut Messages
- Offline Form
- Knowledge Database
- Co-Browsing
- Agent Scheduling
- Persistent Chat
- Call Me Option
RumbleTalk Price Plans
- Professional
- Free
- Enterprise
Subiz
Intelligent Live Chat Solution
Subiz Price
Custom pricingSubiz Application Type
- Live Chat Software
Subiz Features
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Offline Form
- Knowledge Database
- Co-Browsing
- Agent Scheduling
- Video Chat
- Call Me Option
Subiz Price Plans
- Standard
- Advanced
- Free
List of Customer Support & Service
PRODUCT NAME | PRICE TAGLINE |
---|---|
Crisp | Try any plan for free for 14 Days. Paid starts from $25 Month / Per Workspace |
JivoChat | Start 14- days free trial. Paid plan starts from $19 per month. |
tawk.to | Custom pricing |
LiveChat | Paid plan starts from $20 per month. |
Olark | Paid plan starts from $29 per month. |
LiveHelpNow | Start free trial. Paid plan starts from $9 per month. |
Comm100 Live Chat | Start free trial. Paid plan starts from $31 per month. |
Smartsupp | Start 14- days free trial. Paid plan starts from 19.5 USD per month. |
Tidio Chat | Start 7- days free trial. Paid plan starts from 29 USD per month. |
Acquire | Paid plan starts from $500 per year. |