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Exotel Alternatives

Exotel Alternatives

Discover top alternatives to Exotel that provide similar or enhanced functionalities to streamline your Call Center Software task. In this list, we highlight top competitors such as CloudTalk, Nextiva, CallTools, CircleLoop, ZIWO, alongside other notable options. You can use our filter to narrow the list and find the best tools tailored to your needs.

5/5 (7)

Exotel Application Type

  • Call Center Software

Exotel Features

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Progressive Dialer
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring
  • Live Chat
  • Predictive Dialer

Exotel Price Plans

  • Dabbler
  • Believer
  • Influencer
  • Enterprise

Best Exotel Alternatives & Competitors in 2024

Below is a comparison of the leading competitors to Exotel in the Call Center Software. Use this table to quickly evaluate and select the best software solution for your specific requirements.

CloudTalk

CloudTalk

Connect Globally with Crystal-Clear Calls Using CloudTalk.

CloudTalk is a powerful cloud-based calling solution that enhances communication for sales and support teams worldwide. Offering localized phone numbers in over 160 countries, it breaks down international calling barriers, enabling businesses to connect with more prospects and improve customer interactions. CloudTalk features smart call routing, in-depth analytics, and automated workflows to streamline processes and increase productivity. Its easy-to-use interface integrates with popular CRM systems, helping teams manage calls, monitor performance, and refine outreach strategies. With CloudTalk, organizations benefit from clear call quality, fewer missed calls, and stronger customer engagement.

CloudTalk Price

Pricing Plan Starts from $19 Per Month

CloudTalk Application Type

  • Call Center Software
  • Remote Work Software
  • Call Center Software For Mac

CloudTalk Features

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Live Chat
  • Progressive Dialer
  • Predictive Dialer
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring

CloudTalk Price Plans

  • Starter
  • Essential
  • Expert
  • Custom
Nextiva

Nextiva

Enhance Customer Experience with Nextiva's All-in-One Platform

Nextiva is a robust platform designed to streamline customer interactions across all channels like voice, chat, messaging apps, and social media. With AI-powered features, it helps businesses deliver personalized, context-based support, boosting customer satisfaction and loyalty. The platform offers real-time insights that allow teams to manage the entire customer journey more effectively while automating key tasks to improve efficiency and cut costs. By integrating communication tools and simplifying operations, Nextiva helps companies provide outstanding customer experiences, fostering business growth and giving them a competitive edge.

Nextiva Price

Pricing Plan Starts from $20 Per user Per Month

Nextiva Application Type

  • Call Center Software
  • Call Center Software For Mac

Nextiva Features

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Live Chat
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring
  • Progressive Dialer
  • Predictive Dialer

Nextiva Price Plans

  • Essential (Business communication)
  • Professional (Business Communication)
  • Enterprise (Business Communication)
  • Core (Contact Centre)
  • Premium (Contact Centre)
  • Optimum (Contact Centre)
  • Ultimate (Contact Centre)
CallTools

CallTools

Boost Outreach with CallTools' Contact Center Solution

CallTools is a versatile contact center software crafted to streamline both outbound and inbound communications for businesses of any size. Its intuitive interface and robust features help agents run campaigns smoothly and boost engagement with customers and prospects. The platform offers built-in CRM, SMS messaging with templates, and comprehensive call tracking, making it easy to organize and manage contacts. CallTools also includes advanced features like call reputation monitoring and automated suppression rules to enhance connectivity and minimize blocked calls. With its cloud-based setup and seamless integrations, CallTools ensures high productivity and excellent customer interactions.

CallTools Price

Custom Pricing

CallTools Application Type

  • Call Center Software
  • Call Center Software For Mac

CallTools Features

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Live Chat
  • Progressive Dialer
  • Predictive Dialer
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring

CallTools Price Plans

  • CallTools
CircleLoop

CircleLoop

Revolutionize Business Calls with CircleLoop.

CircleLoop is a cloud-based phone system designed to simplify communication for businesses of all sizes. Its intuitive interface and flexible pricing make it easy to set up and manage phone systems on existing devices, perfect for startups to enterprises. Features like call recording, voicemail transcription, and advanced routing help streamline operations and boost productivity. Integration with popular CRM tools like HubSpot and Pipedrive allows users to track and analyze calls, enhancing decision-making. CircleLoop ensures you never miss a call and maintains a professional image with its scalable, modern solution.

CircleLoop Price

Pricing Plan Starts from �15 Per User Per Month

CircleLoop Application Type

  • Call Center Software
  • Call Center Software For Mac

CircleLoop Features

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Live Chat
  • Progressive Dialer
  • Predictive Dialer
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring

CircleLoop Price Plans

  • Pay as you go
  • Unlimited
ZIWO

ZIWO

Connect with Customers Anytime with Ziwo

Ziwo is a top-notch cloud contact center tailored for businesses in the GCC. It offers a single, easy-to-use platform for managing voice calls and WhatsApp chats, ensuring smooth, high-quality communication thanks to local telecom partners and international carriers. With support for both English and Arabic, and integrations with over 15 CRMs and 500+ APIs, Ziwo fits seamlessly into your current systems. Its secure, cloud-based architecture and focus on compliance help businesses stay efficient and protected, making Ziwo a go-to for enhancing customer interactions.

ZIWO Price

Pricing Plan Starts from $30 Per User Per Month

ZIWO Application Type

  • Call Center Software
  • Call Center Software For Mac

ZIWO Features

  • Outbound Call Center
  • Inbound Call Center
  • Live Chat
  • Progressive Dialer
  • Predictive Dialer
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring
  • Concurrency Support

ZIWO Price Plans

  • ZIWO
Truly

Truly

Automate Revenue with Truly's AI Bots

Truly is a modern SaaS platform designed to simplify revenue operations through smart automation. It uses AI-powered bots to handle repetitive tasks like prospecting, validating contact info, and updating CRM records. This frees up your team to focus on strategic work instead of tedious chores. Truly offers clear insights into your processes and customer interactions, helping sales reps make better decisions. Easy to integrate with your current systems, Truly enhances efficiency and boosts revenue growth by ensuring everything runs smoothly and transparently. Join the automation movement and revolutionize your revenue operations with Truly.

Truly Price

Pricing Plan Starts from $99 Per User Per Month

Truly Application Type

  • Call Center Software
  • Call Center Software For Mac

Truly Features

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Live Chat
  • Progressive Dialer
  • Predictive Dialer
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring

Truly Price Plans

  • Growth
  • Enterprise
net2phone

net2phone

Streamline Your Customer Interactions with net2phone

net2phone is a leading call center software that provides businesses with advanced cloud communication solutions designed to enhance customer support and service. With seamless integration capabilities, users can connect their favorite tools for a unified communication experience, enabling efficient management of customer interactions. The platform offers features like call routing, analytics, and real-time monitoring, empowering teams to deliver exceptional service. Backed by over 30 years of expertise, net2phone ensures reliable and high-quality voice communication, helping businesses elevate their customer engagement strategies.

net2phone Price

Pricing plan starts from $23.99 per user per month

net2phone Application Type

  • Call Center Software
  • Call Center Software For Mac

net2phone Features

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Live Chat
  • Progressive Dialer
  • Predictive Dialer
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring

net2phone Price Plans

  • Classic (Cloud)
  • Omni (Cloud)
  • Play (Cloud)
  • Full (Cloud)
  • Classic (On-Premise)
  • Omni (On-Premise)
  • Play (On-Premise)
  • Full (On-Premise)
PrimoDialler

PrimoDialler

PrimoDialler Application Type

  • Call Center Software
  • Call Center Software For Mac

PrimoDialler Features

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Live Chat
  • Progressive Dialer
  • Predictive Dialer
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring

PrimoDialler Price Plans

  • Quote Based
3CLogic

3CLogic

Transform Customer Engagement with 3CLogic's AI Contact Center

3CLogic offers a cloud-based contact center solution that transforms customer and employee experiences with AI-powered tools. Designed for large enterprises, it simplifies operations by automating routine tasks, personalizing interactions, and providing real-time analytics. Key features include smart routing, automated self-service, and seamless CRM integration, all within a secure environment certified by SOC2, ISO 27001, and HIPAA. Whether you need a complete cloud solution or a hybrid setup, 3CLogic helps businesses enhance customer engagement and achieve operational excellence.

3CLogic Price

Custom Pricing

3CLogic Application Type

  • Call Center Software
  • Call Center Software For Mac

3CLogic Features

  • Outbound Call Center
  • Inbound Call Center
  • Progressive Dialer
  • Predictive Dialer
  • Queue Management (Calls)
  • IVR Support
  • Concurrency Support
  • Live Chat
  • Auto Call Recording
  • Call Monitoring

3CLogic Price Plans

  • 3CLogic
Dialer360

Dialer360

Boost Sales Efficiency with Dialer360

Dialer360 is a versatile cloud-based auto-dialer designed to boost sales productivity and simplify communication. With its intuitive interface, Dialer360 helps sales teams efficiently handle calls, automate dialing, and connect with prospects in real-time. It offers features like predictive dialing, call recording, and detailed reporting to refine outreach strategies and increase conversion rates. The platform also integrates smoothly with popular CRM systems, ensuring effective tracking and management of customer interactions. Dialer360 is crafted to enhance sales efficiency and support businesses in reaching their goals.

Dialer360 Price

Custom Pricing

Dialer360 Application Type

  • Call Center Software
  • Call Center Software For Mac

Dialer360 Features

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Progressive Dialer
  • Predictive Dialer
  • IVR Support
  • Auto Call Recording
  • Live Chat
  • Queue Management (Calls)
  • Call Monitoring

Dialer360 Price Plans

  • Dialer360
  • Voice Broadcasting (VB360)
  • VoIP360 (VoIP Credit)