Atera Alternatives

Atera Alternatives

Discover top alternatives to Atera that provide similar or enhanced functionalities to streamline your Help Desk Software task.This list of Atera competitors may help to explore options in Help Desk Software For Mac, . In this list, we highlight top competitors such as LiveAgent, SysAid, Vision Helpdesk, Reamaze, Front, alongside other notable options. You can use our filter to narrow the list and find the best tools tailored to your needs.

5/5 (375)

Atera Application Type

  • Help Desk Software
  • Help Desk Software For Mac

Atera Features

  • Incident Management
  • Multi-Channel Communication
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Social Media Integration
  • Macros (Templated Responses)

Atera Price Plans

  • Pro (MSP)
  • Growth (MSP)
  • Power (MSP)
  • Professional (IT Department)
  • Expert (MSP)
  • Master (IT Department)

Best Atera Alternatives & Competitors in 2024

Below is a comparison of the leading competitors to Atera in the Help Desk Software. Use this table to quickly evaluate and select the best software solution for your specific requirements.

LiveAgent

LiveAgent Application Type

  • Help Desk Software
  • Help Desk Software For Mac

LiveAgent Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Visitor Targeting
  • Video Chat
  • Transfers
  • Shortcut Messages
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Call Me Option
  • Agent Scheduling
  • Persistent Chat

LiveAgent Price Plans

  • Ticket
  • Ticket+Chat
  • All-inclusive
  • Free
SysAid

SysAid Application Type

  • Help Desk Software
  • Help Desk Software For Mac

SysAid Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat

SysAid Price Plans

  • Help Desk
  • ITSM
  • ITSM AI
Vision Helpdesk

Vision Helpdesk Application Type

  • Help Desk Software
  • Help Desk Software For Mac

Vision Helpdesk Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat

Vision Helpdesk Price Plans

  • Starter Help Desk
  • Pro Help Desk
  • Satellite Help Desk
  • Pro Service Desk
Reamaze

Reamaze Application Type

  • Help Desk Software
  • Help Desk Software For Mac

Reamaze Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Visitor Targeting
  • Video Chat
  • Transfers
  • Shortcut Messages
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Call Me Option
  • Agent Scheduling
  • Community Forums
  • Persistent Chat

Reamaze Price Plans

  • Basic
  • Pro
  • Plus
  • Enterprise
Front

Front Application Type

  • Help Desk Software
  • Help Desk Software For Mac

Front Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Group Calendars
  • Discussion Boards
  • Cooperative Writing
  • Chat (Messaging)
  • Brainstorming
  • Content Management
  • Task Management
  • Project Management
  • Contact Management
  • Document Management
  • Version Control
  • Community Forums
  • Synchronous Editing
  • Audio Video Conferencing

Front Price Plans

  • Starter
  • Prime
  • Enterprise
Trengo

Trengo Application Type

  • Help Desk Software
  • Help Desk Software For Mac

Trengo Features

  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Incident Management

Trengo Price Plans

  • Grow
  • Scale
  • Enterprise
UseResponse

UseResponse Application Type

  • Help Desk Software
  • Help Desk Software For Mac

UseResponse Features

  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Offline Form
  • Knowledge Database
  • Agent Scheduling
  • Incident Management
  • Video Chat
  • Persistent Chat
  • Co-Browsing
  • Call Me Option

UseResponse Price Plans

  • Enterprise Cloud
  • On-Premise Solution
HappyFox

HappyFox Application Type

  • Help Desk Software
  • Help Desk Software For Mac

HappyFox Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat

HappyFox Price Plans

  • Mighty (Agent-Based)
  • Fantastic (Agent-Based)
  • Enterprise (Agent-Based)
  • Enterprise Plus (Agent-Based)
  • Starter (Unlimited Agents)
  • Growth (Unlimited Agents)
  • Scale (Unlimited Agents)
  • Scale Plus (Unlimited Agents)
Dixa

Dixa Application Type

  • Help Desk Software
  • Help Desk Software For Mac

Dixa Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Knowledge Database
  • Co-Browsing
  • Call Me Option
  • Agent Scheduling
  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring
  • Document Storage
  • Community Forums
  • Video Chat
  • Offline Form
  • Progressive Dialer
  • Predictive Dialer

Dixa Price Plans

  • Essential
  • Growth
  • Ultimate
  • Custom
Helpy

Helpy Application Type

  • Help Desk Software
  • Help Desk Software For Mac

Helpy Features

  • Social Media Integration
  • Multi-Channel Communication
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Incident Management
  • Macros (Templated Responses)
  • Community Forums

Helpy Price Plans

  • Basic
  • Essential
  • Total
  • Self Hosted
  • Enterprise