Atera Alternatives

Atera Alternatives

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Discover top alternatives to Atera that provide similar or enhanced functionalities to streamline your Help Desk Software task.This list of Atera competitors may help to explore options in Help Desk Software For Mac, . In this list, we highlight top competitors such as LiveAgent, SysAid, Vision Helpdesk, Reamaze, Front, alongside other notable options. You can use our filter to narrow the list and find the best tools tailored to your needs.

Atera Application Type

  • Help Desk Software
  • Help Desk Software For Mac

Atera Features

  • Incident Management
  • Multi-Channel Communication
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Social Media Integration
  • Macros (Templated Responses)

Atera Price Plans

  • Pro (MSP)
  • Growth (MSP)
  • Power (MSP)
  • Professional (IT Department)
  • Expert (MSP)
  • Master (IT Department)

Best Atera Alternatives & Competitors in 2024

Below is a comparison of the leading competitors to Atera in the Help Desk Software. Use this table to quickly evaluate and select the best software solution for your specific requirements.

LiveAgent

LiveAgent

LiveAgent Application Type

  • Help Desk Software
  • Help Desk Software For Mac

LiveAgent Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Visitor Targeting
  • Video Chat
  • Transfers
  • Shortcut Messages
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Call Me Option
  • Agent Scheduling
  • Persistent Chat

LiveAgent Price Plans

  • Ticket
  • Ticket+Chat
  • All-inclusive
  • Free
SysAid

SysAid

SysAid Application Type

  • Help Desk Software
  • Help Desk Software For Mac

SysAid Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat

SysAid Price Plans

  • Help Desk
  • ITSM
  • ITSM AI
Vision Helpdesk

Vision Helpdesk

Vision Helpdesk Application Type

  • Help Desk Software
  • Help Desk Software For Mac

Vision Helpdesk Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat

Vision Helpdesk Price Plans

  • Starter Help Desk
  • Pro Help Desk
  • Satellite Help Desk
  • Pro Service Desk
Reamaze

Reamaze

Reamaze Application Type

  • Help Desk Software
  • Help Desk Software For Mac

Reamaze Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Visitor Targeting
  • Video Chat
  • Transfers
  • Shortcut Messages
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Call Me Option
  • Agent Scheduling
  • Community Forums
  • Persistent Chat

Reamaze Price Plans

  • Basic
  • Pro
  • Plus
  • Enterprise
Front

Front

Front Application Type

  • Help Desk Software
  • Help Desk Software For Mac

Front Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Group Calendars
  • Discussion Boards
  • Cooperative Writing
  • Chat (Messaging)
  • Brainstorming
  • Content Management
  • Task Management
  • Project Management
  • Contact Management
  • Document Management
  • Version Control
  • Community Forums
  • Synchronous Editing
  • Audio Video Conferencing

Front Price Plans

  • Starter
  • Prime
  • Enterprise
Trengo

Trengo

Trengo Application Type

  • Help Desk Software
  • Help Desk Software For Mac

Trengo Features

  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Incident Management

Trengo Price Plans

  • Grow
  • Scale
  • Enterprise
UseResponse

UseResponse

UseResponse Application Type

  • Help Desk Software
  • Help Desk Software For Mac

UseResponse Features

  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Offline Form
  • Knowledge Database
  • Agent Scheduling
  • Incident Management
  • Video Chat
  • Persistent Chat
  • Co-Browsing
  • Call Me Option

UseResponse Price Plans

  • Enterprise Cloud
  • On-Premise Solution
HappyFox

HappyFox

HappyFox Application Type

  • Help Desk Software
  • Help Desk Software For Mac

HappyFox Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat

HappyFox Price Plans

  • Mighty (Agent-Based)
  • Fantastic (Agent-Based)
  • Enterprise (Agent-Based)
  • Enterprise Plus (Agent-Based)
  • Starter (Unlimited Agents)
  • Growth (Unlimited Agents)
  • Scale (Unlimited Agents)
  • Scale Plus (Unlimited Agents)
Dixa

Dixa

Dixa Application Type

  • Help Desk Software
  • Help Desk Software For Mac

Dixa Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Knowledge Database
  • Co-Browsing
  • Call Me Option
  • Agent Scheduling
  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring
  • Document Storage
  • Community Forums
  • Video Chat
  • Offline Form
  • Progressive Dialer
  • Predictive Dialer

Dixa Price Plans

  • Essential
  • Growth
  • Ultimate
  • Custom
Helpy

Helpy

Helpy Application Type

  • Help Desk Software
  • Help Desk Software For Mac

Helpy Features

  • Social Media Integration
  • Multi-Channel Communication
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Incident Management
  • Macros (Templated Responses)
  • Community Forums

Helpy Price Plans

  • Basic
  • Essential
  • Total
  • Self Hosted
  • Enterprise
Issuetrak

Issuetrak

Issuetrak Application Type

  • Help Desk Software
  • Help Desk Software For Mac

Issuetrak Features

  • Incident Management
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Social Media Integration
  • Community Forums

Issuetrak Price Plans

  • On-Premise
  • Cloud
  • Cloud+
due.work

due.work

due.work Application Type

  • Help Desk Software
  • Help Desk Software For Mac

due.work Features

  • Incident Management
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Social Media Integration
  • Contract (SLA Management)
  • Community Forums

due.work Price Plans

  • Premium
  • Basic
  • Enterprise
Motadata HelpDesk

Motadata HelpDesk

Motadata HelpDesk Application Type

  • Help Desk Software
  • Help Desk Software For Mac

Motadata HelpDesk Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Customizable Branding
  • Community Forums

Motadata HelpDesk Price Plans

  • Motadata HelpDesk
Ameyo Fusion CX

Ameyo Fusion CX

Ameyo Fusion CX Application Type

  • Help Desk Software
  • Help Desk Software For Mac

Ameyo Fusion CX Features

  • Social Media Integration
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Knowledge Base
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Incident Management
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Known Issue Management
  • Contract (SLA Management)
  • Community Forums
  • Live Chat

Ameyo Fusion CX Price Plans

  • Ameyo Fusion CX Custom Plan
Help Desk Premier

Help Desk Premier

Help Desk Premier Application Type

  • Help Desk Software
  • Help Desk Software For Mac

Help Desk Premier Features

  • Incident Management
  • Document Storage
  • Ticket Management
  • Surveys & Feedback
  • Knowledge Base
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding
  • Known Issue Management
  • Contract (SLA Management)
  • Live Chat

Help Desk Premier Price Plans

  • Help Desk Premier
Support Hub

Support Hub

Support Hub Application Type

  • Help Desk Software
  • Help Desk Software For Mac

Support Hub Features

  • Ticket Management
  • Knowledge Base
  • Live Chat
  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Surveys & Feedback
  • Known Issue Management
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal

Support Hub Price Plans

  • Starter
  • Standard
  • Elite
  • Free
Freshdesk

Freshdesk

Freshdesk Application Type

  • Help Desk Software

Freshdesk Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Document Storage

Freshdesk Price Plans

  • Growth
  • Pro
  • Enterprise
  • Free
Zoho Desk

Zoho Desk

Zoho Desk Application Type

  • Help Desk Software

Zoho Desk Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat

Zoho Desk Price Plans

  • Standard
  • Professional
  • Enterprise
  • Free
osTicket

osTicket

osTicket Application Type

  • Help Desk Software

osTicket Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat

osTicket Price Plans

  • Cloud Hosted
  • Open Source
  • Virtual Appliance
Kayako

Kayako

Kayako Application Type

  • Help Desk Software

Kayako Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat

Kayako Price Plans

  • Kayako Cloud
  • Classic On-Prem