Help Desk Software in 2024

Explore the top Help Desk Software to streamline your tasks and boost productivity. Compare top solutions, discover key features, and find the perfect tool for your business needs.
Our comprehensive list features the latest softwares and tools trusted by professionals across industries, offering powerful features, seamless integrations, and cost-effective pricing plans. Dive into the details of each software, compare their benefits, and make informed decisions.

LiveAgent

LiveAgent

LiveAgent Application Type

  • Help Desk Software
  • Help Desk Software For Mac

LiveAgent Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Visitor Targeting
  • Video Chat
  • Transfers
  • Shortcut Messages
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Call Me Option
  • Agent Scheduling
  • Persistent Chat

LiveAgent Price Plans

  • Ticket
  • Ticket+Chat
  • All-inclusive
  • Free
SysAid

SysAid

SysAid Application Type

  • Help Desk Software
  • Help Desk Software For Mac

SysAid Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat

SysAid Price Plans

  • Help Desk
  • ITSM
  • ITSM AI
Vision Helpdesk

Vision Helpdesk

Vision Helpdesk Application Type

  • Help Desk Software
  • Help Desk Software For Mac

Vision Helpdesk Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat

Vision Helpdesk Price Plans

  • Starter Help Desk
  • Pro Help Desk
  • Satellite Help Desk
  • Pro Service Desk
Reamaze

Reamaze

Reamaze Application Type

  • Help Desk Software
  • Help Desk Software For Mac

Reamaze Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Visitor Targeting
  • Video Chat
  • Transfers
  • Shortcut Messages
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Call Me Option
  • Agent Scheduling
  • Community Forums
  • Persistent Chat

Reamaze Price Plans

  • Basic
  • Pro
  • Plus
  • Enterprise
Front

Front

Front Application Type

  • Help Desk Software
  • Help Desk Software For Mac

Front Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Group Calendars
  • Discussion Boards
  • Cooperative Writing
  • Chat (Messaging)
  • Brainstorming
  • Content Management
  • Task Management
  • Project Management
  • Contact Management
  • Document Management
  • Version Control
  • Community Forums
  • Synchronous Editing
  • Audio Video Conferencing

Front Price Plans

  • Starter
  • Prime
  • Enterprise
Trengo

Trengo

Trengo Application Type

  • Help Desk Software
  • Help Desk Software For Mac

Trengo Features

  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Incident Management

Trengo Price Plans

  • Grow
  • Scale
  • Enterprise
Atera

Atera

Atera Application Type

  • Help Desk Software
  • Help Desk Software For Mac

Atera Features

  • Incident Management
  • Multi-Channel Communication
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Social Media Integration
  • Macros (Templated Responses)

Atera Price Plans

  • Pro (MSP)
  • Growth (MSP)
  • Power (MSP)
  • Professional (IT Department)
  • Expert (MSP)
  • Master (IT Department)
UseResponse

UseResponse

UseResponse Application Type

  • Help Desk Software
  • Help Desk Software For Mac

UseResponse Features

  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Offline Form
  • Knowledge Database
  • Agent Scheduling
  • Incident Management
  • Video Chat
  • Persistent Chat
  • Co-Browsing
  • Call Me Option

UseResponse Price Plans

  • Enterprise Cloud
  • On-Premise Solution
HappyFox

HappyFox

HappyFox Application Type

  • Help Desk Software
  • Help Desk Software For Mac

HappyFox Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat

HappyFox Price Plans

  • Mighty (Agent-Based)
  • Fantastic (Agent-Based)
  • Enterprise (Agent-Based)
  • Enterprise Plus (Agent-Based)
  • Starter (Unlimited Agents)
  • Growth (Unlimited Agents)
  • Scale (Unlimited Agents)
  • Scale Plus (Unlimited Agents)
Dixa

Dixa

Dixa Application Type

  • Help Desk Software
  • Help Desk Software For Mac

Dixa Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Visitor Targeting
  • Transfers
  • Shortcut Messages
  • Persistent Chat
  • Knowledge Database
  • Co-Browsing
  • Call Me Option
  • Agent Scheduling
  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring
  • Document Storage
  • Community Forums
  • Video Chat
  • Offline Form
  • Progressive Dialer
  • Predictive Dialer

Dixa Price Plans

  • Essential
  • Growth
  • Ultimate
  • Custom
Helpy

Helpy

Helpy Application Type

  • Help Desk Software
  • Help Desk Software For Mac

Helpy Features

  • Social Media Integration
  • Multi-Channel Communication
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Incident Management
  • Macros (Templated Responses)
  • Community Forums

Helpy Price Plans

  • Basic
  • Essential
  • Total
  • Self Hosted
  • Enterprise
Issuetrak

Issuetrak

Issuetrak Application Type

  • Help Desk Software
  • Help Desk Software For Mac

Issuetrak Features

  • Incident Management
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Social Media Integration
  • Community Forums

Issuetrak Price Plans

  • On-Premise
  • Cloud
  • Cloud+
due.work

due.work

due.work Application Type

  • Help Desk Software
  • Help Desk Software For Mac

due.work Features

  • Incident Management
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Social Media Integration
  • Contract (SLA Management)
  • Community Forums

due.work Price Plans

  • Premium
  • Basic
  • Enterprise
Motadata HelpDesk

Motadata HelpDesk

Motadata HelpDesk Application Type

  • Help Desk Software
  • Help Desk Software For Mac

Motadata HelpDesk Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Customizable Branding
  • Community Forums

Motadata HelpDesk Price Plans

  • Motadata HelpDesk
Ameyo Fusion CX

Ameyo Fusion CX

Ameyo Fusion CX Application Type

  • Help Desk Software
  • Help Desk Software For Mac

Ameyo Fusion CX Features

  • Social Media Integration
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Knowledge Base
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Incident Management
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Known Issue Management
  • Contract (SLA Management)
  • Community Forums
  • Live Chat

Ameyo Fusion CX Price Plans

  • Ameyo Fusion CX Custom Plan
Help Desk Premier

Help Desk Premier

Help Desk Premier Application Type

  • Help Desk Software
  • Help Desk Software For Mac

Help Desk Premier Features

  • Incident Management
  • Document Storage
  • Ticket Management
  • Surveys & Feedback
  • Knowledge Base
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding
  • Known Issue Management
  • Contract (SLA Management)
  • Live Chat

Help Desk Premier Price Plans

  • Help Desk Premier
Support Hub

Support Hub

Support Hub Application Type

  • Help Desk Software
  • Help Desk Software For Mac

Support Hub Features

  • Ticket Management
  • Knowledge Base
  • Live Chat
  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Surveys & Feedback
  • Known Issue Management
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal

Support Hub Price Plans

  • Starter
  • Standard
  • Elite
  • Free
Freshdesk

Freshdesk

Freshdesk Application Type

  • Help Desk Software

Freshdesk Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Document Storage

Freshdesk Price Plans

  • Growth
  • Pro
  • Enterprise
  • Free
Zoho Desk

Zoho Desk

Zoho Desk Application Type

  • Help Desk Software

Zoho Desk Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat

Zoho Desk Price Plans

  • Standard
  • Professional
  • Enterprise
  • Free
osTicket

osTicket

osTicket Application Type

  • Help Desk Software

osTicket Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat

osTicket Price Plans

  • Cloud Hosted
  • Open Source
  • Virtual Appliance
Kayako

Kayako

Kayako Application Type

  • Help Desk Software

Kayako Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat

Kayako Price Plans

  • Kayako Cloud
  • Classic On-Prem
Agiloft

Agiloft

Agiloft Application Type

  • Help Desk Software

Agiloft Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat

Agiloft Price Plans

  • Free trial
  • Professional
  • Professional Extended
  • Enterprise
  • Enterprise Extended
UVdesk

UVdesk

UVdesk Application Type

  • Help Desk Software

UVdesk Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat

UVdesk Price Plans

  • Pro
  • Enterprise
  • Open Source
HubSpot Service Hub

HubSpot Service Hub

HubSpot Service Hub Application Type

  • Help Desk Software

HubSpot Service Hub Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat

HubSpot Service Hub Price Plans

  • Starter
  • Professional
  • Enterprise
  • Free
Wowdesk

Wowdesk

Wowdesk Application Type

  • Help Desk Software

Wowdesk Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat

Wowdesk Price Plans

  • Starter
  • Professional
  • Enterprise
  • Free
SherpaDesk

SherpaDesk

SherpaDesk Application Type

  • Help Desk Software

SherpaDesk Features

  • Incident Management
  • Social Media Integration
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Recurring (Subscription Billing)
  • Project Billing
  • Online Invoicing
  • Invoice History
  • Hourly Billing
  • Customizable Invoices
  • Time & Expense Tracking
  • Task Management
  • Status Tracking
  • Project Planning
  • Percent-Complete Tracking
  • Timesheet Management
  • Mobile Time Tracking
  • Billable & Non-billable Hours
  • Automatic Time Capture
  • Employee Database
  • Leave Tracking (Vacation)
  • Billing and Invoicing
  • Time Tracking
  • Task Tracking
  • Task Scheduling
  • Task Assigning
  • Reporting (Analytics)
  • Progress Tracking
  • Collaboration Tools
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Community Forums
  • Offline Payments
  • Tax Calculator
  • Dunning Management
  • Payment Reminders
  • Quotes (Estimates)
  • Payment Processing
  • Contact Database
  • Online Payments
  • Mobile Payments
  • Customer Portal
  • Contingency Billing
  • Multi-Currency
  • Timeline View
  • Project Templates
  • Idea Management
  • Kanban Board
  • Recurring Task Management
  • Resource Management
  • Requirement Management
  • Portfolio Management
  • Milestone Tracking
  • IT Project Management
  • Issue Management
  • Budget Management
  • Overtime Calculation
  • Offline Time Tracking
  • Multiple Billing Rates
  • Gantt Charts
  • Gamification
  • Alerts

SherpaDesk Price Plans

  • Base Camp
  • High Camp
  • Contractors License
  • Single Agent
Sugester

Sugester

Sugester Application Type

  • Help Desk Software

Sugester Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat

Sugester Price Plans

  • Pro
  • Max
  • Enterprise
  • Free Forever
Faveo HELPDESK

Faveo HELPDESK

Faveo HELPDESK Application Type

  • Help Desk Software

Faveo HELPDESK Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding
  • Ticket Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Document Storage
  • Surveys & Feedback
  • Known Issue Management
  • Live Chat

Faveo HELPDESK Price Plans

  • Startup (Helpdesk - Perpetual)
  • SME (Helpdesk - Perpetual)
  • Startup (Helpdesk - Recurring)
  • SME (Helpdesk - Recurring)
  • Faveo Managed Cloud Hosting
  • Freelancer (Helpdesk - Perpetual)
  • Enterprise (Helpdesk - Perpetual)
  • Freelancer (Helpdesk - Recurring)
  • Company (Helpdesk - Recurring)
Desk360

Desk360

Desk360 Application Type

  • Help Desk Software

Desk360 Features

  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Incident Management
  • Document Storage
  • Community Forums

Desk360 Price Plans

  • Business
  • Basic
  • Enterprise
NABD System

NABD System

NABD System Application Type

  • Help Desk Software

NABD System Features

  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Incident Management
  • Social Media Integration
  • Community Forums

NABD System Price Plans

  • Professional
  • Enterprise
  • Free
Spiceworks Help Desk

Spiceworks Help Desk

Spiceworks Help Desk Application Type

  • Help Desk Software

Spiceworks Help Desk Features

  • Incident Management
  • Multi-Channel Communication
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Social Media Integration
  • Macros (Templated Responses)
  • Document Storage
  • Community Forums

Spiceworks Help Desk Price Plans

  • Individual Plan
  • Team Plan
  • Enterprise Plan
  • Custom Plan
AlphaCX

AlphaCX

AlphaCX Application Type

  • Help Desk Software

AlphaCX Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Community Forums

AlphaCX Price Plans

  • Alpha Plan
  • Free Plan
  • Enterprise
Kiodesk

Kiodesk

Kiodesk Application Type

  • Help Desk Software

Kiodesk Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat

Kiodesk Price Plans

  • Kiodesk
Raiseaticket

Raiseaticket

Raiseaticket Application Type

  • Help Desk Software

Raiseaticket Features

  • Incident Management
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Ticket Management
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Social Media Integration
  • Customizable Branding
  • Surveys & Feedback
  • Community Forums

Raiseaticket Price Plans

  • Raiseaticket
  • On-Premise
Desky

Desky

Desky Application Type

  • Help Desk Software

Desky Features

  • Incident Management
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Social Media Integration
  • Surveys & Feedback
  • Community Forums

Desky Price Plans

  • Freelancer
  • Startup
  • Business
  • Enterprise
  • Free
SeamlessDesk

SeamlessDesk

SeamlessDesk Application Type

  • Help Desk Software

SeamlessDesk Features

  • Incident Management
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Live Chat

SeamlessDesk Price Plans

  • 3 Agents
  • 6 Agents
  • 9 Agents
  • 12 Plus Agents
  • Free Plan
Spiraldesk

Spiraldesk

Spiraldesk Application Type

  • Help Desk Software

Spiraldesk Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Contract (SLA Management)
  • Community Forums

Spiraldesk Price Plans

  • Curl
  • Radial
  • Elegant
  • Lite
ngDesk

ngDesk

ngDesk Application Type

  • Help Desk Software

ngDesk Features

  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Knowledge Base
  • Contract (SLA Management)
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Incident Management
  • Document Storage
  • Known Issue Management
  • Community Forums

ngDesk Price Plans

  • Team
  • Enterprise
  • ngDesk
eStreamDesk

eStreamDesk

eStreamDesk Application Type

  • Help Desk Software

eStreamDesk Features

  • Social Media Integration
  • Multi-Channel Communication
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Knowledge Base
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat
  • Incident Management
  • Macros (Templated Responses)
  • Document Storage
  • Known Issue Management
  • Contract (SLA Management)
  • Community Forums

eStreamDesk Price Plans

  • SMALL BUSINESS
  • PROFESSIONAL
  • ENTERPRISE
  • FREELANCER
EngageBay Helpdesk System

EngageBay Helpdesk System

EngageBay Helpdesk System Application Type

  • Help Desk Software

EngageBay Helpdesk System Features

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Automated Routing
  • Alerts (Escalation)
  • Live Chat
  • Contract (SLA Management)
  • Community Forums
  • Self Service Portal

EngageBay Helpdesk System Price Plans

  • EngageBay HelpDesk System
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