- Spiceworks Help Desk Alternatives
Spiceworks Help Desk Alternatives
Discover top alternatives to Spiceworks Help Desk that provide similar or enhanced functionalities to streamline your Help Desk Software task. In this list, we highlight top competitors such as LiveAgent, SysAid, Vision Helpdesk, Reamaze, Front, alongside other notable options. You can use our filter to narrow the list and find the best tools tailored to your needs.
Spiceworks Help Desk Application Type
- Help Desk Software
Spiceworks Help Desk Features
- Incident Management
- Multi-Channel Communication
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
- Social Media Integration
- Macros (Templated Responses)
- Document Storage
- Community Forums
Spiceworks Help Desk Price Plans
- Individual Plan
- Team Plan
- Enterprise Plan
- Custom Plan
Best Spiceworks Help Desk Alternatives & Competitors in 2024
Below is a comparison of the leading competitors to Spiceworks Help Desk in the Help Desk Software. Use this table to quickly evaluate and select the best software solution for your specific requirements.
LiveAgent Application Type
- Help Desk Software
- Help Desk Software For Mac
LiveAgent Features
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Document Storage
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Community Forums
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
- Visitor Targeting
- Video Chat
- Transfers
- Shortcut Messages
- Offline Form
- Knowledge Database
- Co-Browsing
- Call Me Option
- Agent Scheduling
- Persistent Chat
LiveAgent Price Plans
- Ticket
- Ticket+Chat
- All-inclusive
- Free
SysAid Application Type
- Help Desk Software
- Help Desk Software For Mac
SysAid Features
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Document Storage
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Community Forums
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
SysAid Price Plans
- Help Desk
- ITSM
- ITSM AI
Vision Helpdesk Application Type
- Help Desk Software
- Help Desk Software For Mac
Vision Helpdesk Features
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Document Storage
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Community Forums
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
Vision Helpdesk Price Plans
- Starter Help Desk
- Pro Help Desk
- Satellite Help Desk
- Pro Service Desk
Reamaze Application Type
- Help Desk Software
- Help Desk Software For Mac
Reamaze Features
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Document Storage
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
- Visitor Targeting
- Video Chat
- Transfers
- Shortcut Messages
- Offline Form
- Knowledge Database
- Co-Browsing
- Call Me Option
- Agent Scheduling
- Community Forums
- Persistent Chat
Reamaze Price Plans
- Basic
- Pro
- Plus
- Enterprise
Front Application Type
- Help Desk Software
- Help Desk Software For Mac
Front Features
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Document Storage
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
- Group Calendars
- Discussion Boards
- Cooperative Writing
- Chat (Messaging)
- Brainstorming
- Content Management
- Task Management
- Project Management
- Contact Management
- Document Management
- Version Control
- Community Forums
- Synchronous Editing
- Audio Video Conferencing
Front Price Plans
- Starter
- Prime
- Enterprise
Trengo Application Type
- Help Desk Software
- Help Desk Software For Mac
Trengo Features
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Document Storage
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Community Forums
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
- Incident Management
Trengo Price Plans
- Grow
- Scale
- Enterprise
Atera Application Type
- Help Desk Software
- Help Desk Software For Mac
Atera Features
- Incident Management
- Multi-Channel Communication
- Document Storage
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Community Forums
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
- Social Media Integration
- Macros (Templated Responses)
Atera Price Plans
- Pro (MSP)
- Growth (MSP)
- Power (MSP)
- Professional (IT Department)
- Expert (MSP)
- Master (IT Department)
UseResponse Application Type
- Help Desk Software
- Help Desk Software For Mac
UseResponse Features
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Document Storage
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Community Forums
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
- Visitor Targeting
- Transfers
- Shortcut Messages
- Offline Form
- Knowledge Database
- Agent Scheduling
- Incident Management
- Video Chat
- Persistent Chat
- Co-Browsing
- Call Me Option
UseResponse Price Plans
- Enterprise Cloud
- On-Premise Solution
HappyFox Application Type
- Help Desk Software
- Help Desk Software For Mac
HappyFox Features
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Document Storage
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Community Forums
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
HappyFox Price Plans
- Mighty (Agent-Based)
- Fantastic (Agent-Based)
- Enterprise (Agent-Based)
- Enterprise Plus (Agent-Based)
- Starter (Unlimited Agents)
- Growth (Unlimited Agents)
- Scale (Unlimited Agents)
- Scale Plus (Unlimited Agents)
Dixa Application Type
- Help Desk Software
- Help Desk Software For Mac
Dixa Features
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Knowledge Database
- Co-Browsing
- Call Me Option
- Agent Scheduling
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
- Document Storage
- Community Forums
- Video Chat
- Offline Form
- Progressive Dialer
- Predictive Dialer
Dixa Price Plans
- Essential
- Growth
- Ultimate
- Custom