Help Desk Software For Mac in 2024
LiveAgent Application Type
- Help Desk Software
- Help Desk Software For Mac
LiveAgent Features
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Document Storage
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Community Forums
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
- Visitor Targeting
- Video Chat
- Transfers
- Shortcut Messages
- Offline Form
- Knowledge Database
- Co-Browsing
- Call Me Option
- Agent Scheduling
- Persistent Chat
LiveAgent Price Plans
- Ticket
- Ticket+Chat
- All-inclusive
- Free
SysAid Application Type
- Help Desk Software
- Help Desk Software For Mac
SysAid Features
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Document Storage
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Community Forums
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
SysAid Price Plans
- Help Desk
- ITSM
- ITSM AI
Vision Helpdesk Application Type
- Help Desk Software
- Help Desk Software For Mac
Vision Helpdesk Features
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Document Storage
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Community Forums
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
Vision Helpdesk Price Plans
- Starter Help Desk
- Pro Help Desk
- Satellite Help Desk
- Pro Service Desk
Reamaze Application Type
- Help Desk Software
- Help Desk Software For Mac
Reamaze Features
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Document Storage
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
- Visitor Targeting
- Video Chat
- Transfers
- Shortcut Messages
- Offline Form
- Knowledge Database
- Co-Browsing
- Call Me Option
- Agent Scheduling
- Community Forums
- Persistent Chat
Reamaze Price Plans
- Basic
- Pro
- Plus
- Enterprise
Front Application Type
- Help Desk Software
- Help Desk Software For Mac
Front Features
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Document Storage
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
- Group Calendars
- Discussion Boards
- Cooperative Writing
- Chat (Messaging)
- Brainstorming
- Content Management
- Task Management
- Project Management
- Contact Management
- Document Management
- Version Control
- Community Forums
- Synchronous Editing
- Audio Video Conferencing
Front Price Plans
- Starter
- Prime
- Enterprise
Trengo Application Type
- Help Desk Software
- Help Desk Software For Mac
Trengo Features
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Document Storage
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Community Forums
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
- Incident Management
Trengo Price Plans
- Grow
- Scale
- Enterprise
Atera Application Type
- Help Desk Software
- Help Desk Software For Mac
Atera Features
- Incident Management
- Multi-Channel Communication
- Document Storage
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Community Forums
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
- Social Media Integration
- Macros (Templated Responses)
Atera Price Plans
- Pro (MSP)
- Growth (MSP)
- Power (MSP)
- Professional (IT Department)
- Expert (MSP)
- Master (IT Department)
UseResponse Application Type
- Help Desk Software
- Help Desk Software For Mac
UseResponse Features
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Document Storage
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Community Forums
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
- Visitor Targeting
- Transfers
- Shortcut Messages
- Offline Form
- Knowledge Database
- Agent Scheduling
- Incident Management
- Video Chat
- Persistent Chat
- Co-Browsing
- Call Me Option
UseResponse Price Plans
- Enterprise Cloud
- On-Premise Solution
HappyFox Application Type
- Help Desk Software
- Help Desk Software For Mac
HappyFox Features
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Document Storage
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Community Forums
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
HappyFox Price Plans
- Mighty (Agent-Based)
- Fantastic (Agent-Based)
- Enterprise (Agent-Based)
- Enterprise Plus (Agent-Based)
- Starter (Unlimited Agents)
- Growth (Unlimited Agents)
- Scale (Unlimited Agents)
- Scale Plus (Unlimited Agents)
Dixa Application Type
- Help Desk Software
- Help Desk Software For Mac
Dixa Features
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
- Visitor Targeting
- Transfers
- Shortcut Messages
- Persistent Chat
- Knowledge Database
- Co-Browsing
- Call Me Option
- Agent Scheduling
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
- Document Storage
- Community Forums
- Video Chat
- Offline Form
- Progressive Dialer
- Predictive Dialer
Dixa Price Plans
- Essential
- Growth
- Ultimate
- Custom
Helpy Application Type
- Help Desk Software
- Help Desk Software For Mac
Helpy Features
- Social Media Integration
- Multi-Channel Communication
- Document Storage
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
- Incident Management
- Macros (Templated Responses)
- Community Forums
Helpy Price Plans
- Basic
- Essential
- Total
- Self Hosted
- Enterprise
Issuetrak Application Type
- Help Desk Software
- Help Desk Software For Mac
Issuetrak Features
- Incident Management
- Multi-Channel Communication
- Macros (Templated Responses)
- Document Storage
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
- Social Media Integration
- Community Forums
Issuetrak Price Plans
- On-Premise
- Cloud
- Cloud+
due.work Application Type
- Help Desk Software
- Help Desk Software For Mac
due.work Features
- Incident Management
- Multi-Channel Communication
- Macros (Templated Responses)
- Document Storage
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
- Social Media Integration
- Contract (SLA Management)
- Community Forums
due.work Price Plans
- Premium
- Basic
- Enterprise
Motadata HelpDesk Application Type
- Help Desk Software
- Help Desk Software For Mac
Motadata HelpDesk Features
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Document Storage
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
- Customizable Branding
- Community Forums
Motadata HelpDesk Price Plans
- Motadata HelpDesk
Ameyo Fusion CX Application Type
- Help Desk Software
- Help Desk Software For Mac
Ameyo Fusion CX Features
- Social Media Integration
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Knowledge Base
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Incident Management
- Multi-Channel Communication
- Macros (Templated Responses)
- Document Storage
- Known Issue Management
- Contract (SLA Management)
- Community Forums
- Live Chat
Ameyo Fusion CX Price Plans
- Ameyo Fusion CX Custom Plan
Help Desk Premier Application Type
- Help Desk Software
- Help Desk Software For Mac
Help Desk Premier Features
- Incident Management
- Document Storage
- Ticket Management
- Surveys & Feedback
- Knowledge Base
- Community Forums
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Customizable Branding
- Known Issue Management
- Contract (SLA Management)
- Live Chat
Help Desk Premier Price Plans
- Help Desk Premier
Support Hub Application Type
- Help Desk Software
- Help Desk Software For Mac
Support Hub Features
- Ticket Management
- Knowledge Base
- Live Chat
- Incident Management
- Social Media Integration
- Multi-Channel Communication
- Macros (Templated Responses)
- Document Storage
- Customizable Branding
- Surveys & Feedback
- Known Issue Management
- Contract (SLA Management)
- Community Forums
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
Support Hub Price Plans
- Starter
- Standard
- Elite
- Free
List of Help Desk Software For Mac
PRODUCT NAME | PRICE TAGLINE |
---|---|
LiveAgent | |
SysAid | |
Vision Helpdesk | |
Reamaze | |
Front | |
Trengo | |
Atera | |
UseResponse | |
HappyFox | |
Dixa |